diff --git a/src/main/java/neatlogic/framework/process/exception/processtaskserialnumberpolicy/ProcessTaskSerialNumberPolicyNotFoundException.java b/src/main/java/neatlogic/framework/process/exception/processtaskserialnumberpolicy/ProcessTaskSerialNumberPolicyNotFoundException.java
index 8960f84eb7cfd221b35c58ab6b1c316f3f1af68a..f3db535f81fdea2865e6e0cc50510667e6d59397 100644
--- a/src/main/java/neatlogic/framework/process/exception/processtaskserialnumberpolicy/ProcessTaskSerialNumberPolicyNotFoundException.java
+++ b/src/main/java/neatlogic/framework/process/exception/processtaskserialnumberpolicy/ProcessTaskSerialNumberPolicyNotFoundException.java
@@ -6,7 +6,7 @@ public class ProcessTaskSerialNumberPolicyNotFoundException extends ApiRuntimeEx
     
     private static final long serialVersionUID = 8251360686469779326L;
 
-    public ProcessTaskSerialNumberPolicyNotFoundException(String channelTypeUuid) {
-        super("服务类型：“{0}”没有配置工单生成策略", channelTypeUuid);
+    public ProcessTaskSerialNumberPolicyNotFoundException(String name) {
+        super("nfpep.processtaskserialnumberpolicynotfoundexception.processtaskserialnumberpolicynotfoundexception", name);
     }
 }
diff --git a/src/main/java/neatlogic/framework/process/stephandler/core/ProcessStepHandlerBase.java b/src/main/java/neatlogic/framework/process/stephandler/core/ProcessStepHandlerBase.java
index 2e7b3c74a3a1b99cb43ea46482f668772dcb02a7..1f38f6206feca6aba7a0a9d8be482cb4246c0139 100644
--- a/src/main/java/neatlogic/framework/process/stephandler/core/ProcessStepHandlerBase.java
+++ b/src/main/java/neatlogic/framework/process/stephandler/core/ProcessStepHandlerBase.java
@@ -43,6 +43,7 @@ import neatlogic.framework.process.dto.*;
 import neatlogic.framework.process.dto.score.ProcessScoreTemplateVo;
 import neatlogic.framework.process.dto.score.ProcessTaskScoreVo;
 import neatlogic.framework.process.dto.score.ScoreTemplateDimensionVo;
+import neatlogic.framework.process.exception.channeltype.ChannelTypeNotFoundException;
 import neatlogic.framework.process.exception.operationauth.ProcessTaskStepRunningException;
 import neatlogic.framework.process.exception.processtask.*;
 import neatlogic.framework.process.exception.core.ProcessTaskRuntimeException;
@@ -90,6 +91,7 @@ public abstract class ProcessStepHandlerBase implements IProcessStepHandler {
     protected static FormMapper formMapper;
     //    protected static IProcessCrossoverMapper processCrossoverMapper;
     protected static ChannelMapper channelMapper;
+    protected static ChannelTypeMapper channelTypeMapper;
     protected static NotifyMapper notifyMapper;
     protected static ProcessTaskSerialNumberMapper processTaskSerialNumberMapper;
     protected static SelectContentByHashMapper selectContentByHashMapper;
@@ -127,6 +129,11 @@ public abstract class ProcessStepHandlerBase implements IProcessStepHandler {
         channelMapper = _channelMapper;
     }
 
+    @Resource
+    public void setChannelTypeMapper(ChannelTypeMapper _channelTypeMapper) {
+        channelTypeMapper = _channelTypeMapper;
+    }
+
     @Resource
     public void setNotifyMapper(NotifyMapper _notifyMapper) {
         notifyMapper = _notifyMapper;
@@ -1779,7 +1786,11 @@ public abstract class ProcessStepHandlerBase implements IProcessStepHandler {
             /* 生成工单号 **/
             ProcessTaskSerialNumberPolicyVo processTaskSerialNumberPolicyVo = processTaskSerialNumberMapper.getProcessTaskSerialNumberPolicyByChannelTypeUuid(channelVo.getChannelTypeUuid());
             if (processTaskSerialNumberPolicyVo == null) {
-                throw new ProcessTaskSerialNumberPolicyNotFoundException(channelVo.getChannelTypeUuid());
+                ChannelTypeVo channelTypeVo = channelTypeMapper.getChannelTypeByUuid(channelVo.getChannelTypeUuid());
+                if (channelTypeVo == null) {
+                    throw new ChannelTypeNotFoundException(channelVo.getChannelTypeUuid());
+                }
+                throw new ProcessTaskSerialNumberPolicyNotFoundException(channelTypeVo.getName());
             }
             IProcessTaskSerialNumberPolicyHandler policyHandler = ProcessTaskSerialNumberPolicyHandlerFactory.getHandler(processTaskSerialNumberPolicyVo.getHandler());
             if (policyHandler == null) {