diff --git a/services/security_component_service/sa/sa_main/window_info_helper.cpp b/services/security_component_service/sa/sa_main/window_info_helper.cpp
index 059d58351cdb3002ef4ffa884828bc0e14f1d7ca..2ac0c66f27a4907189d141e64aee534c7433c608 100644
--- a/services/security_component_service/sa/sa_main/window_info_helper.cpp
+++ b/services/security_component_service/sa/sa_main/window_info_helper.cpp
@@ -14,10 +14,10 @@
  */
 #include "window_info_helper.h"
 
+#include <thread>
 #include <vector>
 #include "sec_comp_info_helper.h"
 #include "sec_comp_log.h"
-#include "window_manager.h"
 
 namespace OHOS {
 namespace Security {
@@ -26,32 +26,52 @@ namespace {
 constexpr OHOS::HiviewDFX::HiLogLabel LABEL = {LOG_CORE, SECURITY_DOMAIN_SECURITY_COMPONENT, "WindowInfoHelper"};
 constexpr int32_t INVALID_WINDOW_LAYER = -1;
 constexpr uint32_t UI_EXTENSION_MASK = 0x40000000;
+static constexpr int32_t GET_WINDOW_WAITTIME_MILLISECONDS = 1; // 1ms
+static constexpr int32_t GET_WINDOW_REPEAT_TIMES = 10;
 }
 
-Scales WindowInfoHelper::GetWindowScale(int32_t windowId, bool& isCompatScaleMode, SecCompRect& scaleRect)
+bool WindowInfoHelper::TryGetWindowInfo(int32_t windowId, sptr<Rosen::AccessibilityWindowInfo>& windowInfo)
 {
-    Scales scales;
-    scales.floatingScale = FULL_SCREEN_SCALE;
     std::vector<sptr<Rosen::AccessibilityWindowInfo>> infos;
     if (Rosen::WindowManager::GetInstance().GetAccessibilityWindowInfo(infos) != Rosen::WMError::WM_OK) {
         SC_LOG_ERROR(LABEL, "Get AccessibilityWindowInfo failed");
-        return scales;
+        return false;
     }
     auto iter = std::find_if(infos.begin(), infos.end(), [windowId](const sptr<Rosen::AccessibilityWindowInfo> info) {
         return windowId == info->wid_;
     });
     if ((iter == infos.end()) || (*iter == nullptr)) {
+        return false;
+    }
+    windowInfo = *iter;
+    return true;
+}
+
+Scales WindowInfoHelper::GetWindowScale(int32_t windowId, bool& isCompatScaleMode, SecCompRect& scaleRect)
+{
+    Scales scales;
+    scales.floatingScale = FULL_SCREEN_SCALE;
+    auto sleepTime = std::chrono::milliseconds(GET_WINDOW_WAITTIME_MILLISECONDS);
+    sptr<Rosen::AccessibilityWindowInfo> windowInfo = nullptr;
+    int32_t i = 0;
+    for (i = 0; i < GET_WINDOW_REPEAT_TIMES; ++i) {
+        if (TryGetWindowInfo(windowId, windowInfo)) {
+            break;
+        }
+        std::this_thread::sleep_for(sleepTime);
+    }
+    if ((i >= GET_WINDOW_REPEAT_TIMES) || (windowInfo == nullptr)) {
         SC_LOG_WARN(LABEL, "Cannot find AccessibilityWindowInfo, return default scale");
         return scales;
     }
-    isCompatScaleMode = (*iter)->isCompatScaleMode_;
-    scales.floatingScale = (*iter)->scaleVal_;
-    scales.scaleX = (*iter)->scaleX_;
-    scales.scaleY = (*iter)->scaleY_;
-    scaleRect.x_ = (*iter)->scaleRect_.posX_;
-    scaleRect.y_ = (*iter)->scaleRect_.posY_;
-    scaleRect.width_ = (*iter)->scaleRect_.width_;
-    scaleRect.height_ = (*iter)->scaleRect_.height_;
+    isCompatScaleMode = windowInfo->isCompatScaleMode_;
+    scales.floatingScale = windowInfo->scaleVal_;
+    scales.scaleX = windowInfo->scaleX_;
+    scales.scaleY = windowInfo->scaleY_;
+    scaleRect.x_ = windowInfo->scaleRect_.posX_;
+    scaleRect.y_ = windowInfo->scaleRect_.posY_;
+    scaleRect.width_ = windowInfo->scaleRect_.width_;
+    scaleRect.height_ = windowInfo->scaleRect_.height_;
     SC_LOG_INFO(LABEL, "Get floatingScale = %{public}f, scaleX = %{public}f, scaleY = %{public}f, \
         isCompatScaleMode = %{public}d", scales.floatingScale, scales.scaleX, scales.scaleY, isCompatScaleMode);
     return scales;
diff --git a/services/security_component_service/sa/sa_main/window_info_helper.h b/services/security_component_service/sa/sa_main/window_info_helper.h
index 272c518e6b9e9ab35a36966c65237e3af02d975c..98e49ee1289731db5870b3e16625db6282fbfbb5 100644
--- a/services/security_component_service/sa/sa_main/window_info_helper.h
+++ b/services/security_component_service/sa/sa_main/window_info_helper.h
@@ -17,12 +17,14 @@
 
 #include <cstdint>
 #include "sec_comp_info.h"
+#include "window_manager.h"
 
 namespace OHOS {
 namespace Security {
 namespace SecurityComponent {
 class __attribute__((visibility("default"))) WindowInfoHelper {
 public:
+    static bool TryGetWindowInfo(int32_t windowId, sptr<Rosen::AccessibilityWindowInfo>& windowInfo);
     static Scales GetWindowScale(int32_t windowId, bool& isCompatScaleMode, SecCompRect& scaleRect);
     static bool CheckOtherWindowCoverComp(int32_t compWinId, const SecCompRect& secRect, std::string& message);
 public: