diff --git a/services/audio/include/audio_control_manager.h b/services/audio/include/audio_control_manager.h
index 15b0017462d1a0ef47add9b52446e16fbea5c616..c852913a9e3b91f2afcdbd7b521fc6a4a844cb09 100644
--- a/services/audio/include/audio_control_manager.h
+++ b/services/audio/include/audio_control_manager.h
@@ -88,6 +88,7 @@ public:
     bool StopSoundtone();
     bool PlaySoundtone();
     void PlayCallEndedTone(CallEndedType type);
+    void HandleNotNormalRingerMode(CallEndedType type);
     bool IsDistributeCallSinkStatus();
     void SetRingToneVolume(float volume);
     bool IsScoTemporarilyDisabled();
diff --git a/services/audio/src/audio_control_manager.cpp b/services/audio/src/audio_control_manager.cpp
index bc9b95abe8c6d3a7c5854f1f5d09eb416e649408..82d94527c269e38506a97f35af22a6615d8d1105 100644
--- a/services/audio/src/audio_control_manager.cpp
+++ b/services/audio/src/audio_control_manager.cpp
@@ -838,7 +838,7 @@ void AudioControlManager::PlayCallEndedTone(CallEndedType type)
     }
     AudioStandard::AudioRingerMode ringMode = DelayedSingleton<AudioProxy>::GetInstance()->GetRingerMode();
     if (ringMode != AudioStandard::AudioRingerMode::RINGER_MODE_NORMAL) {
-        TELEPHONY_LOGE("ringer mode is not normal");
+        HandleNotNormalRingerMode(type);
         return;
     }
     switch (type) {
@@ -877,6 +877,21 @@ void AudioControlManager::PlayCallEndedTone(CallEndedType type)
     }
 }
 
+void AudioControlManager::HandleNotNormalRingerMode(CallEndedType type)
+{
+    TELEPHONY_LOGE("ringer mode is not normal");
+    switch (type) {
+        case CallEndedType::CALL_ENDED_NORMALLY:
+            if (toneState_ == ToneState::TONEING) {
+                StopCallTone();
+                TELEPHONY_LOGI("ringer mode is not normal, stop call tone!");
+            }
+            break;
+        default:
+            break;
+    }
+}
+
 std::set<sptr<CallBase>> AudioControlManager::GetCallList()
 {
     std::lock_guard<std::mutex> lock(mutex_);